Frequently Asked Questions
Everything you need to know about gear, shipping, and returns.
How long does shipping take for complete skateboards?
Standard shipping typically takes 3-5 business days. Please allow an additional 24 hours for our team to professionally assemble your complete deck if requested.
What is your return policy on used skate hardware?
We accept returns on unused, unopened items within 30 days. For safety reasons, we cannot accept returns on decks that have been gripped, skated, or hardware that has been mounted.
Do you offer international shipping?
Yes, PlusSkateshop ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout based on the weight of your gear.
How do I know which deck size is right for me?
Deck size is often based on shoe size and skating style. Generally, 8.0" to 8.25" is a standard versatile size. Check our online Sizing Guide for a detailed breakdown.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.